Test the One Layer Technology Cannot Fully Protect
Your employees are both your greatest asset and your most targeted attack surface. Sophisticated threat actors consistently bypass technical controls through social engineering - crafted phishing emails, convincing phone pretexts, and physical access techniques that exploit human trust and organizational culture. Our social engineering assessments use the same methods real attackers employ to test whether your security awareness training, email security controls, and physical security measures actually protect your organization when targeted by a skilled adversary.
What we test
Our testers systematically evaluate every attack vector relevant to this assessment type.
Phishing Campaigns
We design and execute realistic phishing campaigns tailored to your organization - using reconnaissance-gathered information to craft convincing pretexts, register lookalike domains, clone legitimate login portals, and deliver payloads that test both your email security controls and employee awareness. Campaigns range from broad awareness tests to targeted spear-phishing against high-value individuals in finance, IT, and executive roles.
Vishing (Voice Phishing)
We conduct phone-based social engineering attacks targeting your employees, help desk, and IT support teams. Our operators use researched pretexts - impersonating vendors, IT support, executives, or business partners - to extract sensitive information, gain remote access, reset passwords, or bypass verification procedures. Vishing success rates are consistently higher than email phishing due to the real-time pressure of live conversation.
Smishing (SMS Phishing)
SMS-based attacks exploit the trusted nature of text messages and the limited URL preview capabilities of mobile devices. We send carefully crafted text messages impersonating delivery services, IT systems, multi-factor authentication prompts, or management communications to test whether employees will click malicious links, provide credentials, or share sensitive information via text.
Physical Security Testing
We test your physical security controls by attempting to gain unauthorized access to your facilities. Techniques include tailgating through secured doors, using cloned badges, impersonating vendors or delivery personnel, dumpster diving for sensitive documents, and placing rogue devices (USB drops, network implants) inside your premises. Physical access often leads directly to network access.
Pretexting & Impersonation
We develop detailed pretexts - fake identities with backstories, documentation, and social media profiles - to test your organization's verification procedures. This includes impersonating new employees, IT contractors, auditors, and executive assistants to test access provisioning procedures, information disclosure controls, and identity verification effectiveness across departments.
MFA Bypass & Credential Harvesting
We test whether your multi-factor authentication can be bypassed through social engineering - real-time phishing proxies (adversary-in-the-middle), MFA fatigue attacks (push notification bombing), SIM swapping pretexts with carriers, and help desk social engineering to reset MFA tokens. We evaluate whether your MFA implementation withstands targeted attacks, not just automated ones.
Our approach
A structured methodology that ensures thorough coverage and actionable results.
Reconnaissance & Planning
We gather intelligence about your organization through OSINT - employee names, roles, email formats, organizational structure, technology stack, business relationships, recent events, and social media presence. This intelligence shapes our pretexts and targeting strategy. We define campaign scope, success metrics, communication protocols, and safety boundaries with your security team.
Pretext Development & Infrastructure
We build attack infrastructure and develop realistic pretexts. For phishing, this means registering lookalike domains, setting up mail servers with proper SPF/DKIM, building credential harvesting pages, and crafting email content that matches your internal communication style. For vishing, we develop detailed call scripts and pretext personas. For physical tests, we prepare appropriate attire, badges, and cover stories.
Campaign Execution & Monitoring
We execute campaigns with careful monitoring - tracking email opens, link clicks, credential submissions, information disclosed on calls, and physical access achieved. All activities are timestamped and documented. We operate within defined boundaries and have rapid escalation procedures if an employee becomes distressed or if testing activities risk disrupting business operations.
Analysis & Awareness Improvement
We analyze results to identify patterns - which departments are most susceptible, which pretexts are most effective, where security controls failed, and what drove employees to comply with malicious requests. We deliver actionable recommendations for security awareness program improvements, technical control enhancements, and policy changes that address the root causes of human-layer vulnerabilities.
Technologies and frameworks we use
What you receive
Executive Summary
High-level results for leadership - campaign success rates, organizational risk assessment, comparison to industry benchmarks, and strategic recommendations for reducing social engineering susceptibility across the organization.
Campaign Results Report
Detailed metrics for each campaign - delivery rates, open rates, click rates, credential submission rates, information disclosed, physical access achieved - broken down by department, role, and pretext type with anonymized individual results.
Technical Control Assessment
Evaluation of your email security controls (SPF, DKIM, DMARC, email filtering), web proxy effectiveness, MFA resilience, physical access controls, and identity verification procedures - documenting which controls blocked our attacks and which were bypassed.
Awareness Program Recommendations
Data-driven recommendations for improving your security awareness program - targeted training topics based on vulnerability patterns, department-specific guidance, recommended phishing simulation frequency, and policy changes needed to address the human behaviors that enabled our attacks.
Test Your Human Defenses
Technology alone cannot stop social engineering. Find out how your employees respond to realistic attacks and build a security culture that makes your organization resilient to manipulation.